✺ Frequently Asked Questions ✺

  • Use a smaller amount than usual, our sheabutter is a concentrate. The solid skincare bar will melt in contact with your skin. It will absorb, be patient or use less next time. Keep out of eyes.

  • Check the shop or send us your custom order. Your batch will be individually handcrafted on demand to naturally prolong shelf life and avoid the necessity for additives.

  • It is the symbiosis of matter and energy. WAVE stands for the energy being used in creation. CAKE describes the structure or physical form of an object. Together they form WAVECAKE. Sustainable products made with love.

  • You'll find them on every product label. Nothing more nothing less. We only use real, organic, foodgrade, plantbased ingredients. No additives, preservatives, synthetic scents or non organic/demeter compounds. Check the Skincare Page for more info.

  • If stored cool and out of sunlight, your product will be good for at least a year from opening. This way no preservatives or additives are needed. Your WAVECAKE will smell like a fresh flower.

  • If you are allergic to an essential oil, you can custom order a product without them. This is also an option for children because our scent relies on a high content of essential oils. If you are allergic to any other ingredient please do not use the product. If you are unsure, you can try them on a small non visible skin area. Keep out of eyes.

Shipping & Returns

How much? How long is the wait?

Shipping is 5€ within DE/AT and 10€ for EU shipping. Your order is shipped as soon as possible and will take about 2-3 days to arrive. All our products are handmade and depend on local availabilty of their ingredients.

International Shipping? 

Shipping times outside DE/AT will vary. We ship to most EU countries. Go to checkout to see if your country is available. Shipping outside the EU is not available at this moment.

Returns? 

All our items are individually handmade on demand and therefore all sales are final. Of course we want you to be happy. Do not hesitate to contact us via the contact form, if there is something wrong with your order.